Shipping and Delivery Policy

At Nupi by Nivedita, we aim to ensure your orders reach you safely and on time. Please read our shipping and delivery terms below:

1. Order Processing

• Orders are processed within [2 working days] after confirmation of payment.
• As our products are handcrafted, processing times may vary slightly during festivals, sales, or high-demand periods.

2. Shipping Within India

• Standard delivery time: [5–10 business days] depending on location.
• Deliveries are made through trusted courier partners.
• Shipping charges (if applicable) will be displayed at checkout.

3. International Shipping

• We ship to all countries worldwide.
• Delivery timelines: [10–20 business days] depending on destination and customs clearance.
• Customers are responsible for all customs duties, taxes, and import regulations of their country.

4. Delivery Timelines

• Estimated delivery times are provided at checkout but may vary due to external factors (e.g., courier delays, weather, festivals).
• Nupi is not liable for delays once the order has been dispatched from our end.

5. Tracking

• Once your order is shipped, a tracking number will be shared via email/WhatsApp/SMS.
• Customers can track their order status using the provided tracking details.

6. Undelivered Packages

• If a package is returned to us due to incorrect address, unavailability, or refusal to accept, re-shipping charges may apply.

7. Contact Us

For any shipping-related queries, please reach out:

Nupi by Nivedita
📧 Email: NupibyNivedita@gmail.com